Terms Of Service


Terms of Service

Agreeing via email to a quote, a digital signature activated
from a production proposal or payment of deposit for the production is deemed
acceptance of these terms and conditions under South Australian Law and will be
taken as intent to proceed with a video project.


Clients are required to agree to the following terms and
conditions before proceeding with a video project.

Any desired amendments are to be sent in writing before the
commencement of a project for consideration.




THE PARTIES

(a) Mills Media Productions​

(b) The Client​

2. GENERAL TERMS​

(a) Agreed Amount.

The Client will pay the agreed-upon flat fee for the deliverables listed
within the proposal.

(b) Payment Policy. A 20% deposit is payable on acceptance
of the quote. No work or concepts will be started or delivered until the
deposit payment has cleared.

 

The remaining balance is payable anytime but must be paid on
delivery, or if The Client does not respond with changes or supply media for Mills
Media Productions to complete the project, within 14 days after any proof has
been supplied, a final balance invoice will then be issued and due within 7
days of invoice date.

(c) Reimbursement of Expenses. The Client will reimburse any
parking expenses/general expenses.

(d) Cancellation. If The Client wishes to cancel at any time
after accepting a quote, any deposits paid to Mills Media Production are not
refundable. If no deposit has been paid and work has commenced, then The Client
will be liable for at least 50% of the total amount. If more than 50% of work
has commenced or if out-of-pocket expenses exceed 50%, further payments from
The Client may be liable.

(e) Right of Refusal or Termination. Mills Media Productions
reserves the right to terminate the provision of Services, if: the
videographer, or any person(s) employed or contracted by Mills Media Productions
is placed in a position where there is an actual or apparent risk of injury, or
there is a risk that any of the equipment used may be damaged. If Mills Media
Productions terminates the provision of Services, then any Deposit paid by The
Client is non-refundable.

(f) Watermarks. Until final payment is received, all
versions of deliverables will have visual watermarks. Ensuring no materials are
distributed before payment is received in full. Un-watermarked versions of the
deliverables will be delivered once payment is received in full.

(g) Revisions. The Client is entitled to no more than 2 edit revisions under the terms of this
agreement. Each edit revision includes approximately 2 hours worth of revision
editing. If additional edit revisions are requested, The Client will be
responsible for additional fees on a time-and-materials basis. The cost of
additional edit revisions is $350 per edit revision.

(i) Project Delays and Liability. Any estimate of the date
by which Mills Media Productions will complete any part of the Services is
contingent upon the Customer providing complete instructions to Mills Media
Productions and fully cooperating with Mills Media Productions until Mills
Media Productions has ceased providing Services to The Client.


(j) Delivery Of Final Product. Mills Media Productions requires
payment in full before the final delivery of the product to The Client unless
other arrangements have been entered into.

4. OWNERSHIP, PERMISSIONS, LICENSING & RIGHTS ​

(a) Permitted Use by The Client. Once Mills Media Productions
gives the work product to The Client and is paid in full, The Client will have
full, perpetual rights to use the agreed-upon deliverables.

(b) Talent/ Background Persons/Staff. If The Client requires talent, staff, background
persons or passers-by to be included in the production, then it is the
responsibility of The Client to obtain the necessary permissions.

(c) Venue Location Fees & Permissions. The Client must
obtain any necessary consent or permission and pay any fees that may apply for Mills
Media Productions to film at a particular venue, location or event.

(d) Music Licensing. Mills Media Productions will supply and
fully license all music used within deliverables at no additional charge.


(e) Further Use. The Client gives Mills Media Productions full
permission to use the work product as part of the Mills Media Productions portfolio,
websites, promotional use, commercial use and in any other media.

​​

(f) Raw Footage. Mills Media Productions remains the owner
of all raw footage. The Client will not be provided with the RAW footage. The
Client can purchase all the raw footage and usage rights.

5. PRIVACY & DISCLOSURE ​

(a) Non-Disclosure Agreement.

Both parties agree not to disclose any
confidential or sensitive information discovered during the contract.

(b) Privacy. All information received by both Parties,
written or otherwise, will be kept confidential. Any private information will
not be divulged or distributed to any third party without consent.

6. ADDITIONAL CLAUSES

(a) The Client agrees to indemnify and hold Mills Media
Productions harmless against any and all claims, costs, damages and expenses.

(b) This contract shall be the sole agreement between Mills
Media Productions and The Client. No other agreements, verbal or written, shall
be considered binding or valid upon signature of the proposal.

(c) This contract shall be governed by the laws of South
Australia. Any legal disputes or proceedings shall take place in South
Australia.

Get in touch!

Image

Liam Mills

[email protected]

0477 214 062

Beachport, SA, Australia

0477214062

Beachport, South Australia.

© 2024 by Mills Media Productions